Refund policy
Refund & Return Policy
We want you to love your Olinyk Coastal apparel. If something isn't right with your order because it arrived damaged, defective, misprinted, or you received the wrong item, we'll make it right.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery at olinykcoastal@gmail.com.
Please include:
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Your order number
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A brief description of the issue
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Clear photos showing the item and the problem
Once we review the issue, eligible orders will be replaced or refunded at no additional cost to you.
Returns & Exchanges
Because Olinyk Coastal apparel is produced specifically for each order, we generally cannot accept returns or exchanges for:
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Ordering the wrong size
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Selecting the wrong color
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Change of mind
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Preference regarding fit or style after receiving the item
Please review the product description and size chart carefully before ordering.
If you have a concern with your order, however, please reach out. We're a small business and want our customers to have a great experience with Olinyk Coastal.
Refunds
Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.
Shipping charges are generally non-refundable unless the refund is due to an error with your order, a defective product, or a damaged item.
Order Issues
If you believe you received the wrong product or your item has a printing, manufacturing, or quality issue, contact:
Please contact us before returning or shipping an item back. In many cases, photos of the issue are sufficient for us to resolve the problem.
Policy Updates
Olinyk Coastal reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page.
Olinyk Coastal is a customer-facing brand operated by Designs By Paul, based in Connecticut, United States.